Product Specialist MS & Biosimilars – Wallonia

The successful candidate will champion a customer-centric and collaborative mindset in that region to:

• drive adoption of key hospital & biosimilars products
• nurture customer relationships in public and private Hospitals (key accounts)
• execute product strategy

Major accountabilities:

• Achieving sales targets and promoting the products to medical practitioners
• Work towards achieving sales, productivity & other performance targets within aligned budgets and timelines
• Interact with Key HCPs in the South of Belgium to address their professional needs and promote products in select therapeutic areas: MS and biosimilars. Such interactions can be done face to face in hospitals/clinics/symposiums/other events, or virtually using different types of channels also as per strategy
• Drive the execution of customer-centric projects set-up by the team, consistently nurture customer relationships and handle customers’ enquiries and/or complaints professionally, in accordance with company’s procedures 
• Ensure consistent and compliant reporting of these interaction activities
• Foster close teamwork with the tender team and co-develop short-and long-term strategies for key accounts/hospital networks within the tender landscape
• Consistently enhance your knowledge of the sector and shape your key account strategy. This includes, owning your segmentation and targeting plan
• Ensure a strong territory management
• In line with this, collaborate with the team to ensure an optimal allocation of promotional budget, and work with them to create relevant patient-centric marketing materials
• Contribute positively to the culture of the company

Key performances (KPI’s)

• Achievement of sales revenues and execution of call plan vs. targets
• Customer’s satisfaction and customer relationship building
• Territory management
• Sales planning & reporting